Your IT runs better
when you're not
thinking about it.
Vice Shield manages your technology infrastructure so your team stays focused on the work that matters. Proactive support, real cybersecurity, and a dedicated team that picks up the phone.
24/7
Monitoring & Alerts
U.S.A
Serving Nationwide
Fast
Response Times
Get a free IT assessment
No commitment. We'll tell you exactly where you stand.
Technology partnerships
What we do
Full-stack IT management for businesses of all sizes
One team. Every layer of your technology stack. From your firewall to your front desk software.
Managed IT Services
24/7 monitoring, help desk support, patch management, backup, and strategic IT planning — all under one flat monthly fee.
Learn moreCybersecurity
Endpoint protection, email security, multi-factor authentication, security awareness training, and incident response planning.
Learn moreCloud & Microsoft 365
Migration, licensing, Teams configuration, SharePoint, OneDrive, Exchange, and ongoing cloud environment management.
Learn moreCo-Managed IT
Extend your internal IT team with our tools, expertise, and after-hours coverage. Fill gaps without replacing your people.
Learn moreIT Project Services
Server upgrades, office relocations, new infrastructure deployment, and technology refresh projects — on time and on budget.
Learn moreAV & Infrastructure
Conference room AV systems and structured cabling that give your space a professional foundation from day one.
Why Vice Shield
We're not a help desk. We're your IT department.
Most MSPs hand you a ticket number and a four-hour response window. We pick up the phone, know your name, know your systems, and treat your business like it's our own.
Remote-first, hands-on when needed
Most issues are resolved remotely and fast. When physical presence is needed, we coordinate it — wherever you are.
Security-first by default
Every client gets cybersecurity built into their managed services — not as an add-on.
Predictable, flat-rate pricing
No surprise invoices. No per-ticket charges. Just one number you can plan around.
Dedicated US-based team
We're here. Not offshore, not routed through a call center. A US-based team that knows your business.
Clients that actually stay
Our clients stick around because the work is good and the relationship is real — not because they're locked in.
How we onboard you
Discovery Call
30-minute call to understand your business, challenges, and goals.
IT Assessment & Audit
We document your environment, identify risks, and baseline your infrastructure.
Custom Roadmap
You receive a clear technology plan with priorities, costs, and timeline.
Managed Onboarding
Our team deploys monitoring, security tools, and integrates your systems.
Ongoing Partnership
Monthly reviews, proactive alerts, and a team that knows your name.
Cybersecurity
The threat is real. Your defense should be too.
Small and mid-sized businesses are the most targeted sector for ransomware and phishing attacks — specifically because they're assumed to have weak defenses. Vice Shield changes that assumption.
- Endpoint Detection & Response (EDR)
- Email threat filtering & anti-phishing
- Multi-factor authentication enforcement
- Security awareness training for your staff
- Vulnerability scanning & patch management
- Incident response planning
- Compliance guidance (HIPAA
- SOC 2)
43% of cyberattacks target small businesses
And 60% of those businesses close within 6 months. Cybersecurity isn't optional anymore.
$314k
Average cost of a data breach for SMBs
300%
Increase in ransomware attacks since 2020
Free Security Assessment available
We'll evaluate your current security posture and give you an honest report.
How it works
Getting started is straightforward.
No long sales cycles. No mystery pricing. Just a clear process from first call to fully managed.
Discovery call
We learn about your environment, team size, current pain points, and what good IT would actually look like for your business.
Environment review
We document your infrastructure, identify gaps, and put together a clear picture of where things stand before we propose anything.
Custom proposal
You get a plain-language proposal scoped to your actual situation — not a generic tier from a brochure. No obligation to move forward.
Smooth onboarding
We handle the transition, document everything, and have your team supported from day one — with a named contact, not a ticket queue.
Who we work with
Built for businesses that need IT to actually work.
We're headquartered in the Twin Cities and work with growing companies, professional services firms, and organizations across the country that are done dealing with unreliable IT. Whether you need full managed support or a partner for your internal team, we fit the way you operate.
No cookie-cutter packages. No overseas call centers. Just a US-based team that knows your environment and picks up the phone when something goes wrong.
Industries & Business Types
We work with businesses of all sizes across the United States. Remote-capable for distributed teams.
Get started today
No long-term contracts. Just IT that works.
Start with a free 30-minute consultation. We'll give you an honest picture of where your IT stands and what it would take to improve it.
No contracts required to get started. Responds within one business day.