Co-Managed IT
Your IT team is good. We make them stronger.
Already have an internal IT person or team? Vice Shield acts as their extension — providing tools, expertise, after-hours coverage, and project bandwidth they can't build alone.
Talk to Us About Co-Managed ITWho this is for
Co-managed IT is right for you if...
You have an internal IT person but they're overwhelmed
You need 24/7 monitoring but can't staff it in-house
Your team lacks specialized skills (security, cloud, network)
You need project capacity without hiring
You want enterprise RMM and PSA tools without the overhead
Your IT person needs a team to escalate to and collaborate with
What we bring to the table
Enterprise-grade RMM platform (monitoring, patching, scripting)
24/7 automated alerting and after-hours response
Dedicated cybersecurity tooling
Project engineers for migrations and upgrades
Help desk backup when your team is unavailable
Quarterly technology reviews and planning support
Vendor relationship management
We work with your IT team, not around them.
There's no territorial conflict here. We define clear responsibilities, share documentation, and treat your internal IT person as a peer — not a problem to replace.
Let's Talk About Your Situation